Important Safety Information!
If you purchased Carbon Fiber, Fiberglass, Basalt, or colored fabrics from us, please understand that these products generate fiber dust. If you purchased custom colored fabrics or sleeving from us, keep these fabrics away from any heat source over 150 degrees F. Use caution when combining with resins/hardeners to insure temperatures do not exceed the heat threshold. All of these products may irritate the skin, eyes, mucous membranes, or potentially damage your throat, lungs, other parts of your respiratory system, and may have other long term exposure health affects.
Never handle these products without proper safety equipment. Please use adequate ventilation in your work area and use a dust and organic vapor respirator, Nitrile gloves, and sealed goggles. Always wash thoroughly after working with these products. Carbon fiber, all colored fabrics/sleeving, and their dust do conduct electricity. Please keep these products and their dust away from contacting any outlets, plugs, and electrical devices. Do not eat, ingest, or place products in mouth. Do not incinerate these products.
If you don’t have the appropriate safety equipment for working with these products, please contact us, we will be happy to work with you.
Please visit the following web page to get specific MSDSs: http://www.solarcomposites.com/MSDS.html . If you would like more info, please contact us.
If you received Epoxy from us, we strongly encourage you to please read the user manual and safety information (links are located on the West Systems epoxy manufacturer main web page www.westsystem.com) and follow all of their recommendations. If you have any question regarding the product, we are more than happy to help you. If you have any safety questions that are not answered in the documentation, please feel free to contact the manufacturer directly. You can find additional information about West Systems epoxy on their web site: www.westsystem.com or feel free to contact them: Please use epoxy safely! If you don’t have the appropriate safety equipment for working with epoxy, please contact us. We will be happy to work with you.
Epoxy Manufacturer (Gougeon Brothers, Inc.
100 Patterson Ave. , P.O. Box 908 , Bay City , MI 48707-0908
989-684-7286 / Fax 989-684-1374
Business Hours: Monday - Friday 8:00am - 5:00pm ET )
If you don’t have access to the internet and/or you would like us to mail you this info, please contact us and we will be happy to do so.
Thank you,
Soller Composites, LLC
603 934 1029
Exporting of Composite Fabrics:
The Exporting of Composite fabrics outside the USA is restricted by the USA federal government. Soller Composites, LLC does not authorize the resale or export of any of it products without express written permission. Exporting of our product outside the USA may be prohibited by USA export regulation. Please contact us for more info, if/as needed.
Soller Composites, LLC assumes no responsibility for the use, misuse, and/or results of either, as related to any materials, product(s), information, and/or suggestions. Customers are strongly encouraged to, and should/must, research the proper safe use of such products and determine the suitability of each product for his or her individual application(s).
The buyer agrees not to use these products directly or indirectly for any military purpose (ex. missile development, chemical, nuclear, biological use), except those directly approved by the USA federal government. The buyer accepts full responsibility for, and is responsible for determining the prohibited use of all products.
Purchase of products from Soller Composites, LLC constitutes acceptance of these terms and any and all liability. Soller Composite, LLCs, its employees, owners, contractors, and partner(s) sole responsibility and/or liability are limited to the replacement of product or refund of purchase price. Please contact usif you have any questions.
Our Return Policy
We are 100% committed to customer satisfaction! We very rarely have requests for returns. Nevertheless, below are our general guidelines. Please contact us if you have any issue with any product we sell. We will be more than happy to work with you!
Product Returns:
We will gladly provide (excluding shipping related costs) either (your choice):
1) full store credit for any returned item received within 90 days of purchased and received in unused & undamaged condition; or
2) a refund -a 10% restocking fee applies to all returns within 60 days of purchase, or
-for items received between 60 & 90 days from purchase date, we will gladly offer you store credit
Custom Made or Cut Products/Fabrics:
Clearly it is difficult to resell custom made, colored or cut products&/or fabrics. If you decide to return these items, we will either (your choice):
1) resell your item(s) for you and refund 100% of what we receive, or
2) offer you immediate payment or store credit, based on the best price we believe we can receive for selling your items
Cost of shipping, shipping insurance, shipping materials, brokerage fees, customs fees &/or return shipping can not be refunded, sorry.
If you have an issue with any of these guidelines, please contact us. We are always happy to work with our customers!